gbaee's Privacy Policy

This Privacy Policy ("Policy") applies to all members who use the gbaee platform's website and services. gbaee operates a safe and reliable online gaming platform for players in Bangladesh.

By using our services, you are considered to have given your consent to the terms described in this Policy. Protecting the privacy and security of your personal information is one of gbaee's core responsibilities, and this Policy sets out the details of that commitment.

This Policy is written in English and is consistent with the applicable laws and regulations of Bangladesh. If you have any doubts or uncertainties about any matter, please contact our support team.

2.1 Information You Provide Directly

When you create an account or use services on gbaee, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Payment-related information — such as the linked number for bKash, Nagad, Rocket, or Upay accounts
• Address (where required)

2.2 Automatically Collected Information

When you use our platform, certain information may be collected automatically, including:

• IP address and device information
• Browser type and version
• Operating system information
• Session duration and page view details
• Gaming activity and transaction history
• Login and logout times

2.3 Information Received from Third Parties

For the purposes of payment processing and identity verification, a limited amount of information may be received from trusted third-party service providers. This information is used solely for the applicable purpose.

3.1 Service Operations

gbaee uses your information for the following purposes:

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Providing gaming services and ensuring transaction security
• Operating customer support services
• Delivering a personalized experience based on your preferences

3.2 Security & Compliance

Your information is used to:

• Prevent fraud, deception, and illegal activities
• Meet applicable legal obligations
• Monitor account security
• Operate anti-money laundering processes

3.3 Communication & Notifications

We may use your email address or mobile number to share important account-related notifications, transaction confirmations, and service-related information with you. You may opt out of receiving promotional messages at any time.

3.4 Platform Improvement

Anonymous and aggregated data is analyzed to improve the overall user experience and quality of service. No individual's identity is revealed in this analysis.

4.1 Technical Security Measures

gbaee uses industry-standard technology to keep your personal information secure:

• SSL/TLS Encryption: All data transmitted between your browser and our servers is encrypted
• Secure Data Storage: Sensitive information is stored in encrypted databases
• Access Controls: Only authorized personnel have access to the information they need
• Regular Security Reviews: Regular audits are conducted to identify potential risks

4.2 Data Retention Period

Your information is retained for the duration of your use of our services and, after account closure, for as long as required to meet applicable legal obligations. Once legal requirements have been fulfilled, your information is securely deleted.

4.3 User Responsibilities

You also have certain responsibilities alongside us to ensure the security of your account. Keep your password confidential, do not share it with others, and immediately notify our support team if you notice any suspicious activity.

5.1 When Information Is Shared

gbaee never sells or rents your personal information. Information may be shared in the following limited circumstances:

• Payment Service Providers: Only the necessary information for processing transactions via bKash, Nagad, Rocket, Upay, and bank transfers
• Game Software Providers: The minimum information essential for operating games
• Legal Authorities: To comply with court orders or applicable legal obligations
• Fraud Prevention Services: To ensure account security

5.2 Third-Party Obligations

All third parties we work with are required to comply with gbaee's privacy standards and are obligated to use the information received only for the specified purpose. No third party may use your information for its own commercial purposes.

5.3 Business Transfers

In the event of a business merger or transfer, user information may be transferred. In such circumstances, you will be notified in advance and your information will remain protected under this Policy.

6.1 What Are Cookies

Cookies are small text files stored on your device. gbaee's website uses cookies to keep the site functioning properly and to improve your browsing experience.

6.2 Types of Cookies

• Essential Cookies: Required to maintain login sessions and operate the platform's core functions
• Functionality Cookies: Help remember your preferences and settings
• Analytics Cookies: Help monitor and improve platform usage (anonymous data)

6.3 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent you from using some important features of the platform.

7.1 Right to Access Information

You can find out at any time what information we hold about you. You may request a copy of this information.

7.2 Right to Correct Information

If there are any errors or incomplete details in the information we hold about you, you may request a correction. We will apply the correction as quickly as possible.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Object to Processing

You may object to optional data processing, such as promotional communications. We will take appropriate action upon receiving your objection.

7.5 How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact our support team. We will try to respond to your request as quickly as possible after receiving it.

The gbaee platform is operated solely for individuals aged 21 and above. We do not knowingly collect personal information from any minor.

If we are informed or become aware that a minor has created an account, that account and all associated information will be immediately closed and deleted.

A request to parents and guardians — please monitor your child's internet use and limit their access to online gaming platforms. If you notice any suspicious activity, please notify us immediately.

gbaee reserves the right to amend or change this Privacy Policy at any time. If any significant changes are made to the Policy, we will notify you — for example, by posting a notice on the website or by sending a message to your registered email.

If you continue to use the platform after changes have been made, you will be considered to have consented to the revised Policy. We therefore recommend reviewing this Policy regularly.

The date of each revision will be noted at the top of the Policy as "Last Updated", so you can easily see when the Policy was most recently changed.