gbaee Terms & Conditions

These Terms & Conditions (hereinafter referred to as "Terms") govern the use of the gbaee platform and all of its services. These Terms shall remain in effect as a legally binding agreement between the customer ("you" or "user") and gbaee ("we" or "the platform").

1.1 Eligibility to Use the Service

• You must be at least 21 (twenty-one) years of age.
• You must be a person capable of entering into legally binding obligations.
• You must be the owner of a valid and active mobile number or email address.
• You must not have been previously removed or banned from gbaee for any reason.

1.2 Duration of These Terms

These Terms take effect from the moment you create your account and remain in force until the account is closed. We reserve the right to modify these Terms at any time; continuing to use the platform after updated terms are published will be considered your acceptance of the new terms.

To create an account on gbaee, you must provide accurate and complete information. Each individual may operate only one account.

2.1 Registration Requirements

• All information provided must be true, accurate, and up to date.
• Creating more than one account for the same person is strictly prohibited.
• Creating an account under someone else's identity or with false information is not permitted.
• The username, password, and contact details must be completely accurate.

2.2 Identity Verification

The gbaee platform may request necessary documents at any time to confirm your identity. This may include a government-issued ID, proof of address, or other relevant information. Withdrawals may be placed on hold until verification is complete.

Maintaining the security of your account is entirely your responsibility. Never share your login details with any third party.

3.1 Password & Access Control

• Use a strong, unique password and change it regularly.
• Do not share your account password with anyone else.
• Always sign out after logging in on a public or shared device.
• If you suspect any unauthorized access, notify our support team immediately.

3.2 Allocation of Responsibility

You are responsible for all activities carried out from your account. gbaee will not be liable for losses resulting from unauthorized use, unless the platform's own negligence is proven.

The following rules apply to depositing and withdrawing funds on the gbaee platform.

4.1 Accepted Payment Methods

The following payment methods are currently accepted on the gbaee platform:

• Mobile Banking: bKash, Nagad, Rocket, Upay
• Bank Transfer: Major commercial banks including Sonali Bank, Dutch-Bangla Bank, and BRAC Bank

4.2 Minimum Amounts

• Minimum deposit amount: ৳500 (per method)
• Minimum withdrawal amount: ৳500

4.3 Withdrawal Timeframe

Approved withdrawals are generally processed within 30 minutes to 3 hours. This time may be extended if identity verification is pending or if additional security review is required.

4.4 Source of Funds

You confirm that all funds used for gaming come from a lawful source. If funds obtained through illegal means are used, the account may be closed immediately and the relevant authorities notified.

gbaee offers various bonuses and promotional offers from time to time. These bonuses are subject to specific terms and conditions.

5.1 Welcome Bonus

New users will receive a welcome bonus of up to 120% on their first deposit, up to a maximum of ৳15,000. For example:

• Deposit ৳1,000 → ৳1,200 bonus → Total balance ৳2,200
• Deposit ৳26,000 → Maximum ৳15,000 bonus → Total balance ৳41,000

5.2 Wagering Requirements

A specified amount must be wagered before bonus funds can be withdrawn. The wagering requirement applies only to the bonus amount (not the deposit amount). Current wagering requirement: 15x.

Example: ৳1,200 bonus × 15 = a total of ৳18,000 must be wagered before the bonus funds can be withdrawn.

5.3 General Bonus Terms

• Each bonus offer has its own validity period; unused bonuses are cancelled after expiry.
• Bonus funds cannot be transferred directly to another user.
• gbaee reserves the right to modify or cancel the bonus program at any time.
• If bonus abuse is suspected, the relevant account will be investigated.
• Claiming bonus benefits through multiple accounts is strictly prohibited.

The following rules must be followed for gaming and betting activities on the gbaee platform.

6.1 Rules for Placing Bets

• Each game has specific minimum and maximum bet limits.
• Once a bet is placed, it cannot be withdrawn (unless permitted by the game's own rules).
• If a result cannot be determined due to a technical error, the bet will be voided and funds returned.

6.2 Game Outcomes

All game outcomes are determined by a Random Number Generator (RNG). gbaee ensures fair play and does not manipulate any outcomes. In live casino games, the results of cards and dice handled by the dealer are considered final.

6.3 Disconnection Policy

If the internet connection is lost during a game, the result will be determined according to the data stored on the game's server. If a dispute is raised regarding a connection issue, the server logs will be treated as the final evidence.

The following activities are strictly prohibited on the gbaee platform, and engaging in them may result in account closure and forfeiture of funds:

• Any form of fraud, manipulation, or exploitation of system advantages.
• Claiming bonuses or promotions through multiple accounts.
• Money laundering or illegal financial transactions.
• Attempting to gain unauthorized access to other users' accounts.
• Attempting to interfere with the platform's software or hardware systems.
• Using automated software, bots, or scripts to play games.
• Conducting betting activities in collusion with other users.
• Displaying abusive or threatening behavior toward the platform.

gbaee places the highest importance on the protection and well-being of its players. We believe gaming is a form of entertainment — it should never be seen as a solution to financial problems.

8.1 Self-Control Tools

• Users can set their own daily, weekly, or monthly deposit limits.
• Self-exclusion for a defined period can be activated when needed.
• An option to take a gaming break is also available.

8.2 Protection of Minors

This platform is for users aged 21 and above only. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing gaming.

To learn more about responsible gaming, visit our Responsible Gaming page.

All content used on the gbaee platform — including logos, designs, graphics, text, software, and other elements — is the intellectual property of gbaee. These assets are licensed to users for limited, non-exclusive personal use only.

• Using, redistributing, or modifying any platform content for commercial purposes is prohibited.
• Game software may not be decompiled, reverse-engineered, or otherwise analysed.
• Copyright notices or trademark symbols on the platform may not be removed or altered.

gbaee makes every effort to operate its services without interruption. However, the platform's liability will be limited in the following circumstances:

• Disruption or loss caused by internet connectivity issues.
• Errors or delays in the systems of third-party payment service providers.
• Natural disasters, cyberattacks, or any other circumstances beyond our control.
• Losses caused by the user's own negligence or violation of the terms and conditions.

gbaee will not be held liable for indirect, incidental, or special damages under any circumstances.

gbaee may suspend or permanently close any account for the following reasons:

11.1 Closure by the Platform

• Serious violation of the terms and conditions.
• Evidence of fraud or unfair activity.
• Providing false information or failure to verify identity.
• Instructions from legal or regulatory authorities.

11.2 Closure by the User

You may request to close your account at any time by contacting our support team. Any valid balance must be withdrawn before the account is closed.

If any dispute arises between gbaee and a user, it will be resolved in the following manner:

12.1 First Step — Contact the Support Team

For any complaint or dispute, contact our support team first. If a complaint is submitted via live chat or email, we will review it as soon as possible.

12.2 Formal Review

If the matter is not resolved at the initial stage, the complaint will be referred to our senior compliance team. Every effort will be made to find the best resolution for both parties.

12.3 Final Decision

In all technical disputes, gbaee's server logs and system records will be accepted as final evidence.

gbaee reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified in advance at their registered contact details in the case of significant changes. Continued use of the platform after the updated terms and conditions are published will be considered as acceptance of the new terms.

The most current terms and conditions will always be available on this page. If you do not accept the changes, please stop using the platform and request account closure.

If you have any questions, complaints, or need clarification regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24 hours, 7 days
• Email: [email protected]
• Support Language: Bengali and English

Our support team is committed to always being by your side and providing quick and effective solutions.