gbaee Responsible Gaming — Your safety is our priority
gbaee believes entertainment should always be controlled and enjoyable. Our responsible gaming tools help you play with awareness and set your own limits.
For players aged 21 and above only
Why is responsible gaming important?
Online gaming is an enjoyable form of entertainment. However, like any entertainment, it is important to enjoy it in moderation. gbaee always wants its players to play with awareness and in a safe way. Our platform offers various tools and features to help you keep your gaming habits in check.
Gaming should never be a way to relieve financial pressure. It is entertainment only — winning and losing are both a normal part of it. When gaming stops being fun and starts feeling compulsive, that is the time to take notice. gbaee is ready to support you at that moment.
Our policy is clear — this platform is for those aged 21 and above only. We use verification methods to prevent access by minors. If family members have concerns, please contact our support team.
Our Protection Tools
Set a Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately. Requests to increase a limit take a set amount of time to process — this delay is intentional, so you have time to reconsider your decision.
Time Limits & Break Feature
Using the time-out feature, you can temporarily step away from your account for anywhere from 24 hours to several weeks. During this time it will not be possible to log in to your account. Access returns automatically once the break period ends.
Self-Exclusion
If you feel gaming is getting out of control, apply for self-exclusion. This is a long-term measure — from 6 months up to permanent. While a self-exclusion is active, you cannot reactivate your account yourself.
Review Your Gaming History
All your deposits, withdrawals, and betting history are stored in your account. Review this information regularly. Knowing how much time and money you are spending makes it easier to make informed decisions.
24/7 Support Team
For any issue, our support team is available in Bengali and English, 24 hours a day, 7 days a week via live chat and email. Concerns related to responsible gaming are given special priority.
Minor Protection
gbaee strictly enforces the 21+ age limit. Proof of age is required during account verification. If there are children or teenagers in your household, use password protection and parental control software on your devices.
Recognise the Warning Signs
If any of the experiences below feel familiar, it may be time to seek help. Having the courage to acknowledge it is the wisest thing to do.
Watch out if you notice these signs
- Placing larger and larger bets repeatedly to try to recover losses
- Gaming is causing you to lose focus on family, friends, or work
- Spending more than your set budget and borrowing money
- Wanting to stop playing but being unable to
- Hiding the truth from family or lying about your gaming
- Feeling anxious or angry when you cannot play
- Spending money on gaming that is needed for essential expenses
The Golden Rules for Playing Safely
Set a budget in advance — Before playing on gbaee, decide how much money you are willing to spend. Once you have lost that amount, stop playing. You can lock in this limit directly on your account using gbaee's deposit limit tool.
Stick to time limits — Playing for hours on end reduces focus and judgment. Set a timer on your phone or use gbaee's time-out feature. Take regular breaks.
Don't play on emotion — Gaming while angry, sad, or under stress is risky. It is harder to make sound decisions in that state, and the risk of losing more money increases.
Don't try to chase losses — Losing is a normal part of gaming. Placing bigger bets to try to win back losses more often leads to even greater losses. Think of money lost as the cost of entertainment.
Enjoy the other pleasures in life — Family, friends, hobbies, and health all matter more than gaming. Keep gaming a small part of your life, not the centre of it.
Never play with borrowed money — Gaming with money borrowed from family, friends, or financial institutions creates real financial hardship. Only play with money you can afford to lose without it affecting your life.
Contact us for help
You are not alone in dealing with a gaming problem. The gbaee support team is here for you.
Support Channels
Self-Exclusion & Account Control
gbaee believes every player should have full control over their own account. Self-exclusion is the most powerful tool available — once activated, it is not possible to access the platform in any way before the specified period ends.
Temporary Break (Time-Out)
From 24 hours up to 6 weeks. Access returns automatically once the period ends. Suitable for a mental break.
Long-Term Self-Exclusion
From 6 months up to permanent. Cannot be cancelled by the user while active. The most effective step for serious problems.
Deposit Limit
Set a daily, weekly, or monthly limit. Lowering a limit is immediate, but requests to increase it take time to take effect.
Loss Limit
Set the maximum amount you are willing to lose within a specific period. Once that amount is reached, gaming will stop automatically.
Play in control,
enjoy the experience
Play responsibly on gbaee. We are always ready to help with any questions or support you need. Browse our games and betting sections.